About

UX at IU

We take a collaborative, holistic approach to great UX design. We look at what should be done and why, how we can do it best, and most importantly, who it’s for.

IU designers, developers, and leaders form the UX of university software. The UX Office works with teams at all stages in a project—to simplify processes, address accessibility needs, and develop adaptable products.

UX starts with understanding

Making better UX decisions starts with a better understanding. But, what, exactly, do we need to understand in order to make better UX decisions?

  • The problem that needs to be solved
  • The people affected by this problem
  • The environment in which the solution will exist
Two people sitting at a table with laptops, pencils, and one person is writing on paper while the other watches.

The building blocks of UX

Great UX isn’t an accident. It’s a seamless blend of research, development, and service that never stops asking how we can do better.

Architecture

What will we build, and what will it be like?

Research

Why are we doing this, and why is it the right approach?

Engineering

What’s our strategy, and how can we integrate existing IU systems?

Accessibility

Can everyone access and use it, or do barriers exist?

See who’s doing what at the User Experience Office.
We built Rivet for IU developers. Now we’re creating resources to support adoption and migration.
Your feedback can shape the future of UX at IU.