IU designers, developers, and leaders form the UX of university software. The UX Office works with teams at all stages in a project—to simplify processes, address accessibility needs, and develop adaptable products.
UX starts with understanding
Making better UX decisions starts with a better understanding. But, what, exactly, do we need to understand in order to make better UX decisions?
- The problem that needs to be solved
- The people affected by this problem
- The environment in which the solution will exist

The building blocks of UX
Great UX isn’t an accident. It’s a seamless blend of research, development, and service that never stops asking how we can do better.
Architecture
What will we build, and what will it be like?
Research
Why are we doing this, and why is it the right approach?
Engineering
What’s our strategy, and how can we integrate existing IU systems?
Accessibility
Can everyone access and use it, or do barriers exist?